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Hosted PBX Call Center Live Call Monitoring

Monitor your sales and customer service personnel from anywhere in the world



Xpander Communications Hosted Call Center Monitoring click image to enlarge.
The Xpander hosted PBX call center delivers a whole new dimension of possibilities:
> Listen & coach calls across office locations

> Listen & coach calls while travelling anywhere in the world

> Listen & coach calls when working from home

Managers have not been able to enjoy this type of freedom...until now. Imagine being able to maintain full control over:
> Work-from-home agents or employees

> Remote workers

> Workers in separate office locations

> A team of workers located outside of the US

The Xpander hosted PBX call center gives you full control to listen and coach any call from any worker anywhere in your organization no matter where you are in the world. This type of flexibility is possible thanks to the fact we have been able to build our hosted call center as an integral part of our hosted PBX service which allows for intelligent IP phones and soft phones to be deployed anywhere in the world. The hosted call center takes it a step further by allowing you to monitor any call happening on any of these lines from any location that has an internet connection and a web browser. It's that easy.


Contact us and talk to a business VoIP specialist about these services.

 
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