Ø Product of the Year 2005, TMC Communications Solutions Ø CRM Excellence Award, Customer Inter@ction Solutions Magazine 2004 Ø Best of Show Award, Internet Telephony Conference & Expo 2004 Ø Best of Show Award, Internet Telephony Conference & Expo 2003 Ø Best of Show Award, CompTIA's CT Summit 2003 Ø CRM Excellence 2003, Customer Inter@ction Solutions Ø Product of the Year, Communications Solutions 1998 - 2002 Ø Best of Show, Communications Solutions Expo 2002 Ø NetworkWorld User Excellence Award 2002 Ø PC Week’s Best of Show Ø PC Computing MVP Award Ø Computer Telephony’s Product of the Year 2004 Ø Communications Solutions Product of the Year award 2003 Ø SOHObie award from Communications Convergence magazine Ø Communications Solutions Editor’s Choice award